Terms and Conditions

Welcome to Jozagio.com. These Terms and Conditions govern your use of our website and the façade greening services provided by Jozagio. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Definitions

"Company", "we", "us", or "our" refers to Jozagio.com, the provider of façade greening services.

"Customer", "you", or "your" refers to any individual or entity that accesses our website or uses our services.

"Services" refers to the façade greening services, consultations, installations, maintenance, and related products offered by Jozagio.com.

"Website" refers to Jozagio.com and all its content.

2. Service Description

Jozagio.com provides professional façade greening services, including design, installation, and maintenance of vertical gardens, green walls, and other vegetation systems for building exteriors. The specific scope of work, deliverables, timeline, and costs will be detailed in individual service agreements.

3. User Obligations

As a user of our website and services, you agree to:

  • Provide accurate, current, and complete information when communicating with us or making service requests
  • Maintain and promptly update your contact information
  • Grant necessary access to your property for the provision of our services as agreed in the service contract
  • Follow all care instructions provided for installed green systems
  • Pay all fees as agreed and on time
  • Use our website and services only for lawful purposes and in accordance with these Terms
  • Not engage in any activity that could damage, disable, or impair our website or services
  • Not attempt to gain unauthorized access to any part of our website, servers, or systems

4. Service Limitations

While we strive to provide exceptional façade greening services, customers acknowledge the following limitations:

  • Plant growth and appearance may vary based on environmental conditions, seasons, and natural factors beyond our control
  • Installation timelines may be affected by weather conditions, material availability, and property access
  • Not all buildings or structures are suitable for all types of façade greening systems
  • Long-term success of green installations requires proper maintenance, which may require additional service agreements
  • We reserve the right to refuse service if a project is deemed technically unfeasible or unsafe
  • Service availability may vary by location and season

5. Intellectual Property

All content on Jozagio.com, including but not limited to text, graphics, logos, images, designs, and software, is the property of Jozagio.com or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or use any of our intellectual property without our prior written consent.

Design concepts, planting plans, and technical solutions created specifically for your project remain our intellectual property, though you receive a license to benefit from the installed system at your property.

6. Liability Limitations

To the maximum extent permitted by law:

  • We provide our services "as is" without any warranty or condition, express, implied, or statutory
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services
  • Our total liability for any claims related to our services shall not exceed the amount you paid for the specific service giving rise to the claim
  • We are not responsible for damage resulting from improper maintenance, alterations made by third parties, extreme weather events, or other circumstances beyond our reasonable control
  • We do not guarantee specific results from our façade greening systems, including but not limited to energy savings, property value increases, or aesthetic outcomes

Nothing in these Terms shall limit or exclude our liability for death or personal injury resulting from our negligence or for any other liability that cannot be excluded by law.

7. Dispute Resolution

Any dispute arising from or relating to these Terms or our services shall first be addressed through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, both parties agree to submit to binding arbitration in accordance with the laws of the jurisdiction where our company is registered.

The arbitration shall be conducted by a single arbitrator, and the decision shall be final and binding on both parties. The costs of arbitration shall be shared equally unless the arbitrator determines otherwise.

8. Termination

We reserve the right to terminate or suspend your access to our website or services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Service contracts may have specific termination clauses that supersede these general terms.

9. Changes to Terms

We may modify these Terms at any time by posting the revised terms on our website. Your continued use of our website or services after such changes constitutes your acceptance of the new Terms.

For material changes, we will make reasonable efforts to provide notice, such as an email notification or website announcement.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where our company is registered, without regard to its conflict of law provisions.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

12. Entire Agreement

These Terms constitute the entire agreement between you and Jozagio.com regarding your use of our website and services, superseding any prior agreements between you and us (including, but not limited to, any prior versions of the Terms).

Last updated: May 2023